Website: https://www.huobi.com/
Phone: +7 (999) 768-68-28
Address: Moscow, Presnenskaya embankment, 6, p.2
Email: [email protected]
About company:
Begin your virtual asset journey
Create your Huobi account to earn exciting welcome rewards
Leading Crypto Trading Platform
A wide array of crypto trading and management services to satisfy diverse trading needs
World-Class Security & Risk Management System
All-round protection of user asset with our offline storage, multi-factor encryption, and 24/7 security monitoring
Trusted Choice for Millions of Users
Dedicated local service centers in numerous regions and countries around the world, creating a unified blockchain ecosystem for a variety of business lines
So bad Company they don’t follow the international rules about to verify a payee (receiver) of a money transfer.
That is a normal standard to do In law so a money transfer can be tracked if it turns out that the receiver in my case A fake broker was scam and fraud company.
I asked Huobi about to tell me who in the world they send my money to – they can’t tell they say because they don’t have the ID and verification from the receiver – a normal
International rule and law to verify BOTH according to law.. Huobi just send people to police and run away from there responsibility as a money transfer company really bad
Support doesn’t really answer questions, instead seems to use pre-defined templates which are not very helpful and stops responding completely when asked for clarification. In my case this results in not being able to access my funds, which is a worst case scenario with a crypto exchange.
Worst company ever. I signed up, had not even verified my account before I got a bunch of spam from unknown numbers and third party companies. Am in the process of getting my account deleted and they request ID and rejected my request to close MY OWN ACCOUNT asking for further evidence. What a scam and a total waste of time. Trash.
Avoid, non-existent assistance, only automatic replies, very dubious management, you can’t even register with the documents, they want to cash only on exchange, fast cash
Great exchange! with good promotions
I too have had/am having a very bad experience with this company.
The company actively encourages and enables deposits of GBP without any problem – but once the deposit is made you are unable to trade with or withdraw your funds.
As Michael and Steven stated in their reviews below – when i also tried to trade, i got the initial response that my account was not verified. When i proved to them that it was in fact a verified account, i then got the message that uk transactions (trade or withdrawal) were not allowed due to a UK restriction
My question is this – WHY ALLOW ME TO DEPOSIT “GBP”IF I THEN CANNOT TRADE OR WITHDRAW THE FUNDS DUE TO RESTRICTIONS???
So far, it has been a several weeks of emails back and forth with an inconsistent and ever changing team of CS assistants who have been of no help because my funds are still sitting in the company’s account and i am unable to get it back.
If you are based in the UK **DO NOT** use this company as you will lose your funds.
I will now review and seek to contact all the other people on this platform who have lost money or have money sitting in Huobi’s account, with a view to bringing a potential claim of fraudulent behaviour against the company.
I know their team reviews these messages and i hope to hear back asap because (behaviour like this is totally unacceptable) and so far the online CS team and the telegram admins have been unable to help. Also, all my back and forth emails seem to be a waste of time.
I use Huobi all the time for the P2P market sales so I can buy and sell crypto. Sellers there are efficient, fast and secure.
MY ACCOUNT WAS VERIFIED AND WITHIN THE MONTHLY AND WEEKLY LIMITS,
I MADE 3 RECEIPTS OF 500 DOLLARS IN USDT EACH AND OK, I WAS ABLE TO WITHDRAW.
WHEN I DECIDED TO RECEIVE 1500 DOLLARS, SHE BLOCKED MY FUNDS FOR WITHDRAWAL, AND REQUIRED PROOF OF ALL ORIGIN OF MY CRYPTO ASSETS.
I’VE NEVER SEEN AN EXCHANGE DO THAT WITH CRYPTO ASSETS, NEVER, IT FROZEN ME FOR 15 MONTHS, EVERY TIME I SENT DOCUMENTS, IT ASKS ME FOR NEW DOCUMENTS.
I RECOMMEND EVERYONE NEVER, EVER USE HUOBI, SEARCH ON GOOGLE ABOUT HUOBI REVIEWS, SHE FREEZES AND LOCKS YOUR CRYPTO ASSETS TO PROFIT MORE.
CAUTION, CAUTION, DO NOT USE HUOBI OR KUCOIN, EVER, EVER, EVER
They are greedy, they keep peoples money and even ask for more, i despise them. I’m elated Freeland Pyle could get back my funds from them