WEBSITE: HTTPS://WWW.VR-EPS.COM
PHONE: 01925 637471
ADDRESS: UNIT 12 GEMINI TRADE PARK EUROPA BOULEVARD, WARRINGTON, WA5 7YF
EMAIL: [email protected]
About company:
AT VR EPS WARRINGTON EVERYTHING WE DO HAS BEEN METICULOUSLY DESIGNED WITH YOU IN MIND
VR WAS BORN OUT OF NECESSITY; THE MAIN DEALER PERSONAL TOUCH AND CUSTOMER EXPERIENCE WAS ON A DOWNWARD SPIRAL AND THIS WAS SOMETHING THAT FOUNDER/DIRECTOR MARTIN SPOTTED WAY BACK IN 2008.
MARTIN COMMENTED THAT MOST MAIN DEALERS HAVE BEEN SO HEAVILY TARGETED BY THEIR MANUFACTURERS THAT THEY HAVE FORGOTTEN HOW SIMPLE THE CAR BUYING PROCESS IS, AND HOW ENJOYABLE AND EXCITING IT SHOULD BE.
MARTIN WANTED TO RECAPTURE THE ENTHUSIASM AND SIMPLICITY OF BUYING A DREAM CAR AND TOOK THE IDEA TO INVESTOR AND ENTREPRENEUR STEVEN HIBBERT. STEVE BACKED THE IDEA IMMEDIATELY AND VR WAS BORN.
MORE THAN 10 YEARS LATER THE BUSINESS STILL HOLDS FIRM ITS BELIEFS IN FOCUSING PURELY ON THE CUSTOMER EXPERIENCE, AND OUR FANTASTIC CUSTOMER REVIEWS ARE WHAT DRIVES US. DIRECTOR GLEN MASON WHO JOINED THE BOARD IN 2013 BELIEVES THAT PEOPLE BUY FROM PEOPLE AND BUILDING LASTING RELATIONSHIPS WITH CLIENTS IS WHAT MATTERS MOST.
IN 2019 THE BUSINESS MOVED FORWARD AGAIN APPOINTING ROB TAM AS ITS MANAGING DIRECTOR. ROB IS PASSIONATE ABOUT PROVIDING THE VERY BEST CUSTOMER CARE AND IS DETERMINED TO OFFER A PURCHASING EXPERIENCE LIKE NO OTHER.
ROB AND MARTIN HAVE KNOWN EACH OTHER SINCE 2001 AND DURING THAT TIME HAVE BUILT A STRONG FRIENDSHIP AND WORKING RELATIONSHIP WHICH HAS SEEN THEM BOTH DEVELOP WITHIN THE INDUSTRY.
I have known VR EPS on a professional level for a little while now but this will is the first time I have been one of their customers. I had a fantastic buying experience and I am very happy with the BMW 4 Series I bought, the dealership is very smart and clean, it goes to show to care and pride taken. There have been no problems arise since the purchase and the car is performing just as it should be. I would have to give them 5 stars based on my cusotmer experience with VR EPS in Warrington.
It would be unfair of me to say that the car buying experience I had with VR EPS was anything less than perfect, the best I’ve had. The team are excellent every step of the way while I was buying my Fiat 500, they always explained things in great detail and was always bang on time with anything they did. I am so happy with the car, it is great and driving very well. Thanks so much – Kerry.
The team here are an absolute joy to deal with and I really enjoyed the time I spent at the dealership while I was buying my Mercedes A200. The sale itself couldn’t have been any smoother.
I have been buying cars from these guys since 2017 and everyone has been handed over in a lovely condition even from a little Renault Captur for my partner when the other branch was open in Chester. I am about on double figures on the cars I’ve owned from Martin and Glen and to be honest they are some of the best cars I’ve owned as they all had some unique character from a famous person previously owning them to fully specced 335d that had every option ticked on the order form from new and even more. So if they haven’t got what you see just ask as they have contacts stretching the length and breadth of the country. Even some motorbikes. But at VR you will always be made to feel welcome and I wouldn’t say they are your pushy. Sales guys but they are out to make money or they wouldn’t be doing their job. So go over and have a look around they will make you a cuppa as that’s what we do in the north west Cheers guys
The VR EPS team were absolutely brilliant in everyway possible! I was a little bit hesitant to start with but they really instilled the confidence in me that they were trustworthy to go a head with the purchase. I have had no regrets since then, my Mercedes A-Class is faultless. I can’t thank them more.
I consider myself to be a bit of a petrol head and have bought many cars over the years and my buying experience with VR EPS was genuinely one of the best. It was very enjoyable at the dealership, there are lots of cars that would turn the heads of many. Nick was great during the sale – very helpful and approachable. Next time I am looking for a car I will be getting in touch with the guys at VR EPS.
I am the type of person that if you are a pushy with me I will just walk away, I do not like that style of sales. VR EPS was not like that at all they were helpful and informative and the there was a relaxed atmosphere – it was a pleasure buying with them to be honest! Both myself and my partner are enjoying the Golf very much (I would say perhaps my partner is enjoying it more so than me 🙊 since they get to drive it more!) Would have no doubts in returning.
They are a brilliant team at VR EPS, I had no issues or hassle! A very straightforward and simple process. My AMG is beautiful and I am enjoying driving it very much. I have had further dealings with the team since the purchase and they were very obliging.
I think it would be fair to say that VR EPS are a flawless dealership! If you are into your cars like me it is a dream visiting their showroom, so many beautiful cars! The team members here are great, they were very informative and happy to spend the time with me to answer questions etc. I am loving my Audi! I am sure I will see you again for the next one.