Website: https://www.kucoin.com/
About company:
The KuCoin cryptocurrency exchange has been on the market since 2017. The platform ranks sixth in the world in terms of trading volume. Supports transactions with more than 295 cryptocurrencies. And also with five fiats: USD, CAD, VND, IDR and CNY. The exchange offers spot, margin trading with a maximum leverage of 1:10, market and limit orders. The most popular cryptocurrencies in KuCoin are XBT, BTC, ETH. Commission policy of the site: trading transactions – from 0.005 to 0.01%, deposit and withdrawal of funds – free of charge.
Worst app Ever… poor security kucoin security didn’t flag an untrusted IP/device? Kucoin allows hacker’s to steel people funds.. they should close their business..other apps if someone take out big amounts like that it took 24 hours to register that wallet address
Lost 1000$ to an hacker that somehow managed to get into my account and withdraw the funds without undergo 2FA.
Support couldn’t care less…
Thanks God I haven’t trust them with more money.
You should be put out of business this is like the third time that your exchange gets hacked and your costumers lose moneys.
And no, I haven’t leaked my information through a phising website.
I have been using KuCoin for six months now. zero issues. I didn’t have to contact customer service once.. No issues with withdrawals.. I am amazed to see so many negative reviews..
Worst exchange website i ever used , i wont even waste time trying to explain , stay away from them , 3-4 verifications every 5 minutes just to transfer <10 USD to another wallet , still fails to transfer , fraudalent website
Hey guys i got everything promised , i’m entirely pleased with my Repay, services provided were prompt. ç rystal rev erse
comes highly preferred by me.
beware depositing large amounts, kucoin is capable of requesting random additional kyc and locking you out of your account for several weeks, also to change email associated with the account you will need to undergo one more kyc. would not recommend even to my worst enemy
No stars given. Kucoin’s cryptocurrency transfer system is flawed. Even if you show them snapshot evidence of correct wallet address/ memo input, you will not receive reimbursement. Their customer service department must employ the most uneducated people, I ever had the misfortune of dealing with. It’s like sending your crypto into a black hole. You won’t be able to withdraw your assets. My advice… Do not use them.
Stay away from these money hungry…
Stay away from these money hungry exchange .lost about 100k in Canadian dollar with flare error and glitches and it’s almost 5 month they are not returning it .if ur asking my advise spend ur money on ur self instead of on these broke ppl or a lawyer to go after them n get ur money back .
Shocking fund management even worse customer service. Close to $10,000 went missing from my non invested funds in my wallet. It was cleared profit that I was about to draw out. I spent over 2 months trying to get an answer and was basically fobbed off with standard template responses despite my requests to deal with someone senior. In the end I gave up. After spending hours investigating things, with the help of a third party, it transpired they had removed the funds which they were not authourised to do into trades because a bot had broken and they wanted to restart the trades I was in.
No consultation about it. No right to move my money. No help in supplying information as to what happened or rectifying the matter.
My advice: do not trust them with your funds.
Worst website ever, even worst customer attention. A nightmare to use it, constantly failing, really high fees